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baby with toy 
 

 

Our figurines, fridge magnets and charms are made from polymer clay and are not edible. They also contain small parts and are not suitable for young children.

 

bank manager 

 

Privacy policy: We are committed to protecting your privacy. Information given when placing your order is only used for processing you order. We will not pass on your details to any third party. We will not use your details to contact you for sales promotions or other similar matters. To process your order we use the following information; name, address, phone number and e-mail address.

 

 

cricket

 

 

 bride and groom with dogs

 

 

Construction: We try to get everything right based on the information you have given us and for this reason we will get in touch with you to check this before we start. Unfortunately if you have failed to inform us of any significant alterations and then we have to make changes following construction we may have to charge you a small amount depending upon the time the alterations take. 

 

 

 

cricket wicket keeper

 

  

 

 

 

Payment: Upon completion we will e-mail you a photo of your handmade figurine and it is at this point that full payment is required. We will not dispatch the figurine until your payment is cleared.
Packaging: We take great care in packaging up our figurines. They are wrapped in bubble wrap, packed inside a foam box, and then packed inside a double walled box, the box is marked Fragile. Unfortunately we cannot guarantee that it will be handled as well once it is out of our hands 

 


 

Delivery details: All our handmade figurines are sent by Royal Mail guaranteed next day delivery and should reach you before 1pm the next day. This is a tracked service and we ask that you provide an address (friends, neighbours or even your workplace) were the parcel can be received and signed for upon delivery. If the parcel cannot be delivered it is placed back in the van and will travel around until delivery can be made. This can lead to damage to the figurine and we cannot be held responsible if you are not in and damage occurs


Please Note these charges are for the UK only. For delivery charges outside the UK please phone or e-mail us for delivery charges before placing your order. For orders from the online shop please see individual item costs.
 

Overseas customers: Please contact us before placing your order and we will supply you with full postage and delivery details. 


Overseas delivery: Our goods are packaged securely. We can insure against loss but unfortunately not for damage. Please contact us for full details. 


Advertising: We reserve the right to use any photographs of our figurines for advertising or promotional purposes. 


 

Contact details: If we can be of help or you need any advice or further information please do not hesitate to contact us.  You can contact us by phone or alternately use the contact form. Phone us on 07757603636 or